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Returns and Exchanges

Returns Policy and Procedure

Sundance Solar has continually sold quality solar goods for the past ten years. We stand by all of our products and do our best to completely satisfy all of our costumers needs and wants.

If you are dissastisfied with your purchase for any reason, you may return it or exchange it within 30 days of recieving it. Items should be returned in their original product packaging. Please call or email us for a Return Authorization before sending the product back to Sundance Solar. Unauthorized returns will not be processed.

Items Damaged in Shipment

You must notify us within 48 hours of recieving a damaged shipment. We will have the damaged item picked up, and send a replacement. You will not be responsible for any shipping costs.

Warranty Policy

Most of our products are covered by a manufacturer's warranty. If your product is not working correctly please refer to the enclosed warranty information and contact the manufacturer for technical assistance and warranty repairs.

Returns Procedure

Please email us at sundancesales@sundancesolar.com or call us at (603) 456-2020 for an RMA before returning any merchandise to us.

All returns are subject to our inspection upon receipt. Please include any and all paperwork that you received with the order.

A Returned Merchandise Authorizations (RMA) is necessary for any return

All products must be returned in new condition, including original packaging, all documentation and accessories. Charges will apply for missing accessories or parts.

We will not accept items that have been damaged or misused.

**All returns are subject to a 20% restocking fee**
Condition	Product Refund or Exchange	Shipping Refund
Return is due to our error (shipped late or incorrectly)	FULL	We will issue a prepaid return shipping label. No charge for exchange shipping.
Item is defective and does not void manufacturer�s warranty	FULL	We pay return shipping and refund original shipping.
Item is not defective/ is returned within 30 days/ or is in resalable condition	FULL	Customer Pays return shipping. We do not refund original shipping.
Item is not defective/ is returned outside of 30 days/ returned without original packaging/ or is not in resalable condition	PARTIAL REFUND OR EXCHANGE	Customer pays all shipping charges.

Exception: Solar panels that are not defective are subject to a 20% restocking fee and will only be accepted for return at our discretion. Solar panels are in high demand and we cannot "lend" solar panels for school projects, testing etc. and accept them for return. Thanks for your understanding.

Unauthorized Returns

If a shipment is refused, returned to us because of a bad shipping addresss, or a customer was not present for a package delivery, a 20% restocking fee will be assessed. Original shipping charges will not be refunded.

Refunds

Please allow 14 business days upon our reciept for all returns, exchanges and refunds to be entirely processed.

Exchanges

Please contact us if you would like to exchange a product within 30 days of purchase. Items returned for an exchange must be in original packaging and include all original documents. Customers are responsible for any additional shipping charges.

Sundance Solar
RMA #_____
2 East Main Street
Warner NH 03278-0010

Telephone: 603-456-2020

sundancesales@sundancesolar.com.

OUTPUT PER MONTH AT 12 MPH AVERAGE WIND

**Please Contact Us With Any Questions**
WIND TURBINE MODEL	Air Breeze	Air-X Land/Marine	Air X Industrial	Whisper 100	Whisper 200	Whisper 500	Skystream 3.7
APPLICATIONS	More Energy at Lower Windspeeds 6 MPH Start-up Wind Speed	Remote homes & cabins Water pumping Recreational vehicles Battery charging Science & education projects MARINE Recreational Boating Offshore beacons or monitoring aquaculture and fishing industry Seaside remote cabins	Telecommunications Remote monitoring and signaling Offshore platforms Navigational aids	Remote homes & cabins Grid-Tie Systems Water pumping Battery charging Science & education projects Telecommunications Remote monitoring and signaling	Remote homes & cabins Grid-Tie Systems Water pumping Battery charging Science & education projects Telecommunications Remote monitoring and signaling	Village power Remote homes & cabins Grid-Tie Systems Water pumping Battery charging Science & education projects Telecommunications Remote monitoring and signaling	1.8 kw For grid connected homes and businesses Quiet operation
VOLTAGE AVAILABLE	12/24 VDC	12/24/28 VDC	12/24/48 VDC	12/24/36/48 VDC	12/24/36/48 VDC	24/32/48	240 VAC
RATED POWER	200 Watts at mph	400 Watts at 28 mph	400 Watts at 28 mph	900 watts at 28 mph	1000 watts at 26 mph	3000 watts at 24 mph

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