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Returns and Exchanges

Returns Policy and Procedure

Sundance Solar has continually sold quality solar goods for the past ten years. We stand by all of our products and do our best to completely satisfy all of our costumers needs and wants.

If you are dissastisfied with your purchase for any reason, you may return it or exchange it within 30 days of recieving it. Items should be returned in their original product packaging. Please call or email us for a Return Authorization before sending the product back to Sundance Solar. Unauthorized returns will not be processed.

Items Damaged in Shipment

You must notify us within 48 hours of recieving a damaged shipment. We will have the damaged item picked up, and send a replacement. You will not be responsible for any shipping costs.

Warranty Policy

Most of our products are covered by a manufacturer's warranty. If your product is not working correctly please refer to the enclosed warranty information and contact the manufacturer for technical assistance and warranty repairs.

Returns Procedure

Please email us at sundancesales@sundancesolar.com or call us at (603) 456-2020 for an RMA before returning any merchandise to us.

All returns are subject to our inspection upon receipt. Please include any and all paperwork that you received with the order.

  • A Returned Merchandise Authorizations (RMA) is necessary for any return
  • All products must be returned in new condition, including original packaging, all documentation and accessories. Charges will apply for missing accessories or parts.
  • We will not accept items that have been damaged or misused.

    All returns are subject to a 20% restocking fee
    Condition Product Refund or Exchange Shipping Refund
    Return is due to our error (shipped late or incorrectly) FULL We will issue a prepaid return shipping label. No charge for exchange shipping.
    Item is defective and does not void manufacturer’s warranty FULL We pay return shipping and refund original shipping.
    Item is not defective/ is returned within 30 days/ or is in resalable condition FULL Customer Pays return shipping. We do not refund original shipping.
    Item is not defective/ is returned outside of 30 days/ returned without original packaging/ or is not in resalable condition PARTIAL REFUND OR EXCHANGE Customer pays all shipping charges.


    Exception: Solar panels that are not defective are subject to a 20% restocking fee and will only be accepted for return at our discretion. Solar panels are in high demand and we cannot "lend" solar panels for school projects, testing etc. and accept them for return. Thanks for your understanding.

    Unauthorized Returns

    If a shipment is refused, returned to us because of a bad shipping addresss, or a customer was not present for a package delivery, a 20% restocking fee will be assessed. Original shipping charges will not be refunded.

    Refunds

    Please allow 14 business days upon our reciept for all returns, exchanges and refunds to be entirely processed.

    Exchanges

    Please contact us if you would like to exchange a product within 30 days of purchase. Items returned for an exchange must be in original packaging and include all original documents. Customers are responsible for any additional shipping charges.

    Sundance Solar
    RMA #_____
    2 East Main Street
    Warner NH 03278-0010


    Telephone: 603-456-2020


    sundancesales@sundancesolar.com.











    OUTPUT PER MONTH AT 12 MPH AVERAGE WIND

    Please Contact Us With Any Questions
    WIND TURBINE MODEL Air Breeze Air-X Land/Marine Air X Industrial Whisper 100 Whisper 200 Whisper 500 Skystream 3.7
    APPLICATIONS More Energy at Lower Windspeeds 6 MPH Start-up Wind Speed
  • Remote homes & cabins
  • Water pumping
  • Recreational vehicles
  • Battery charging
  • Science & education projects
  • MARINE
  • Recreational Boating
  • Offshore beacons or monitoring
  • aquaculture and fishing industry
  • Seaside remote cabins
  • Telecommunications
  • Remote monitoring and signaling
  • Offshore platforms
  • Navigational aids
  • Remote homes & cabins
  • Grid-Tie Systems
  • Water pumping
  • Battery charging
  • Science & education projects
  • Telecommunications
  • Remote monitoring and signaling
  • Remote homes & cabins
  • Grid-Tie Systems
  • Water pumping
  • Battery charging
  • Science & education projects
  • Telecommunications
  • Remote monitoring and signaling
  • Village power
  • Remote homes & cabins
  • Grid-Tie Systems
  • Water pumping
  • Battery charging
  • Science & education projects
  • Telecommunications
  • Remote monitoring and signaling
  • 1.8 kw
  • For grid connected homes and businesses
  • Quiet operation
  • VOLTAGE AVAILABLE 12/24 VDC 12/24/28 VDC 12/24/48 VDC 12/24/36/48 VDC 12/24/36/48 VDC 24/32/48 240 VAC
    RATED POWER 200 Watts at mph 400 Watts at 28 mph 400 Watts at 28 mph 900 watts at 28 mph 1000 watts at 26 mph 3000 watts at 24 mph


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