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Sundance Solar Products Inc. was created by people who thought there must be
a better way to power small portable electronics than to throw away billions of toxic
batteries each year.
It is our mission to provide you with exceptional products of the highest quality, which,
through innovation and environmental consciousness, help to make the earth a
healthier place.
Your ideas, opinions & satisfaction are important to us as we bring you
new portable solar power products to meet your needs.
Ed Bender,
President,
Sundance Solar Products Inc.
CONTACTING US:
The best way to get in touch with us is via email. Please send all questions and comments to sundancesales@sundancesolar.com. You may also reach us at 603-456-2020 during our normal business hours, Monday through Friday 9 AM to 5 PM EST. Our fax number is 603-456-3298.
All “snail mail” should be sent to:
Sundance Solar PO Box 10 Warner, NH 03278
sundancesales@sundancesolar.com
Shipping information:
Sundance Solar ships orders Monday thru Friday (excluding holidays). Most orders placed before 1pm EST will be shipped same day. Orders placed after 1pm EST will be shipped on the next business day.
All of our shipping options are now calculated automatically in your shopping cart based on your address.
Our available shipping options:
Our Standard Shipping, Domestic US only, our choice of USPS, FedEx, or UPS:
.01-$25.00= $5.50
$25.01-$50.00= $7.00
$50.01-$75.00= $8.50
$75.01-$100.00= $10.00
$100.01-$200.00= $11.50
$200.00+ = $14.00
Flat Rate for Stickers Only $3.00, Domestic US Only, for stickers (and buttons) only.
UPS shipping, Domestic US only:
UPS Ground - 1-5 days
*Alaska and Hawaii may require addl. charges
UPS 3 Day Select - 3 days
UPS 2nd Day Air - 2 days
UPS Next Day Air Saver - Next day by end of day
UPS Next Day Air - Next Day by noon
FedEx shipping, Domestic US only:
FedEx Ground/Home Delivery- 1-5 days
*Alaska and Hawaii may require addl. charges
FedEx Express Saver - delivery by end of 3rd business day
FedEx 2 Day - delivery by end of 2nd bus day
FedEx Standard Overnight - Next day by 3:30 pm
FedEx Priority Overnight - Next day by 10:30 am
US Postal Service (USPS):
USPS Priority Mail - 2-3 days. For orders over 13 ounces. US zip codes only. Delivery confirmation tracking number. Orders over a few lbs. may be less expensive via UPS Ground, compare pricing.
International Orders - Outside the US:
USPS Global Express Mail (EMS) - For international shipments, generally 3-5 days. Includes tracking number and insurance. Estimated shipment time does not include customs processing and local delivery time.
USPS Air Mail Letter Post - For international shipments less than 4 lbs.(less than $50) to Canada, UK and Italy only, generally 4-7 days. No tracking or insurance.
FedEx International Economy - International delivery w/in 3-5 bus days
FedEx International Priority - International delivery in 1-2 bus days
Important! If you need any expedited or Next Day shipping we suggest you contact us by phone at 603-456-2020 to confirm product availability.
RUSH ORDERS:
We recommend that you contact us via telephone if you absolutely need your order to arrive by a certain date.
ORDER TRACKING:
When your order has been filled and shipped you will receive a tracking number for your package. Please make sure to check your spam filters if you do not receive a tracking number.
PAYMENT METHODS:
Orders within the US may be paid by credit card, money order, personal check, paypal or wire transfer.
Credit Card:
Sundance Solar accepts Visa, Mastercard, American Express, and Discover.
We will require your credit card number, expiration date, your name as it appears on the card, and the correct billing address for the card.
-If any parts of these requirements do not match up in our system you may be sent an email asking for you to verify your credit card information.
-If you do not respond to this e-mail and we are unable to reach you by phone, your order will be cancelled 10 days from when the e-mail was sent.
Money Order/Personal Check:
In order to pay using a money order or a personal check
1. Put your desired items and quantity in your shopping cart.
2. Print your shopping cart page.
3. BE SURE TO INCLUDE SHIPPING CHARGES in your money order or check. See shipping charges here (Link)
4. Send the printed copy and your check or money order to:
Sundance Solar
PO Box 10
Warner, NH 03278
Paypal:
Simply click on the PayPal button and pay us using your PayPal account.
Wire Transfer:
Please contact:
stephanie@sundancesolar.com.
Sundance Solar
PO Box 10
2 East Main Street
Warner NH 03278-0010
Telephone: 603-456-2020
sundancesales@sundancesolar.com.
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